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Privacy Policy

Privacy Policy

Effective Date: APRIL 29, 2025
Last Updated: APRIL 29,2025

PNI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the Site.

1. Information We Collect

We may collect the following types of information from users, customers, and healthcare professionals:

a. Personal Information

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Billing and shipping details
  • Practitioner license or credentials (for professional access)
  • Health concerns or preferences (if voluntarily provided)

b. Payment Information

  • Credit/debit card information (processed securely via a third-party payment processor)
  • Purchase history

c. Technical Data

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited
  • Access times and referring websites

d. Cookies and Tracking Technologies

  • We use cookies and similar technologies to enhance user experience, analyze traffic, and serve personalized content.

2. How We Use Your Information

We may use the information we collect to:

  • Fulfill and manage orders
  • Verify practitioner eligibility
  • Communicate with you (order updates, customer service, etc.)
  • Send marketing and promotional materials (only with your consent)
  • Improve our products, services, and website functionality
  • Comply with applicable laws and regulations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers (e.g., payment processors, shipping partners, IT providers)
  • Healthcare Professionals (only with your consent or as required by law)
  • Legal Authorities if required to comply with laws or legal processes
  • Affiliated Entities under common ownership and control

4. Your Choices

You may:

  • Opt out of marketing emails at any time via the unsubscribe link
  • Disable cookies through your browser settings
  • Request access, correction, or deletion of your personal information by contacting us

5. Data Security

We implement appropriate technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect data from children.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

8. International Users

If you access the Site from outside the United States, your information may be transferred to and processed in the U.S. By using our services, you consent to this transfer.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

PRIMARY NUTRITION INC

1309 Coffeen Ave., Suite 1200 Sheridan, WY 83201
Email: Info@PrimaryNutritionInc.com
Phone: 1-307-683-1249

11. Health Information and HIPAA Compliance (U.S.)

If you are a patient or healthcare provider sharing information related to diagnosis, treatment, or healthcare operations, certain data may be classified as Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

We are not a Covered Entity under HIPAA. However, any PHI you voluntarily submit will be treated with strict confidentiality and security in accordance with applicable federal and state privacy laws. If we engage with Covered Entities or Business Associates, we ensure those parties are HIPAA compliant.

12. Your Rights Under the General Data Protection Regulation (GDPR) – EU/EEA Residents

If you are located in the European Union or European Economic Area, you are entitled to the following under the GDPR:

  • The right to access your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to erase your data (“right to be forgotten”)
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent at any time (if processing is based on consent)
We process your data based on one or more of the following legal bases: your consent, our contractual obligations, legal obligations, and/or our legitimate interests. You may contact us at [Your Email] to exercise these rights.

13. California Consumer Privacy Act (CCPA/CPRA) – California Residents

If you reside in California, you have the right to:

  • Request to know what personal information we collect, use, disclose, or sell
  • Request that we delete your personal information
  • Request that we correct inaccurate personal information
  • Opt-out of the sale or sharing of personal information
  • Not be discriminated against for exercising your privacy rights

To submit a verifiable consumer request, please email [Your Email] with “CCPA Request” in the subject line. We do not “sell” personal information as defined by the CCPA/CPRA.

14. Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)

If you are a Canadian resident, you have rights under PIPEDA, including:

  • The right to access your personal information
  • The right to challenge the accuracy and completeness of your data
  • The right to withdraw consent for collection and use

We collect and use personal information only for the purposes identified, and we obtain meaningful consent before doing so.
You may contact us at Info@PrimaryNutritionInc.com to request or inquire about your personal data.

Cookie Notice-Effective April 29th, 2025

Our website uses cookies to enhance your experience, analyze traffic, and provide personalized content. By using our sites, you consent to the use of cookies in accordance with this notice.

Cookies may include:- Essential cookies for site functionality- Analytics cookies for traffic insights- Marketing cookies to deliver relevant advertising.

You can manage cookie preferences through your browser settings. Continued use of our sites implies acceptance of our cookie practices